You might think that hiring an employee for your small business is nice and easy. After all, there are loads of people out there looking for work, how hard can it be to pick one and hire them? Soon enough you’ll have someone working for you, and they’ll help steer your business towards the land of success and money!
Ah, if only it were that simple. The reality is that hiring someone is a long and testing process. More to the point, you can’t rush into hiring any old person you find, as the wrong hire can have massive consequences. Don’t believe me? Then take a look at what can go wrong when you hire someone who isn’t cut out for the job:
You Lose Customers
The first thing you’ll notice is that you start to lose out on customers when you hire the wrong employees. They aren’t good at their job, which means they may not be able to interact with customers effectively. They provide a poor service, which upsets your loyal customers and drives them away. Thus, they undo all your hard work, and you’re left trying to build everything up from scratch once more. There’s an article here https://www.zendesk.com/blog that you may find interesting if you want to see what good customer service traits your employees should have. Let’s say you notice your employees boast none of those traits, then it probably means they have poor customer service experience and shouldn’t be working for you.
You Lose Sales
Along with losing customers, you will also lose sales if you hire the wrong person or people. Again, this stems from their lack of talent or expertise in their chosen field. It’s so easy for someone to lie and say they’re good at something or claim that they’ve got experience doing a certain job. This is why you need to pay close attention to your recruitment strategy. As you can see on http://www.eagleheadhunters.co.uk/, there are alternative ways of hiring people instead of the traditional approach of uploading an advert online. Try a more thorough approach when recruiting staff, so you find people that are truly talented and vouched for.
You Lose Your Reputation
Lastly, you lose something you’ve spent ages trying to build up; your business reputation. When your employees are below par and can’t engage with customers properly then, it reflects badly on you. People start to warn other consumers about your business, saying your staff are really bad. It casts a black cloud above your head, and you’ll really struggle to do anything of note. If this happens to your business, then you should refer back to this article I wrote here http://lablogbeaute.co.uk/index.php/2017/09/26/. It will help you build your small business up again and hopefully push you towards success.
In short; bad employees will damage your business very badly. Consequently, you really need to focus on hiring the right people for every job. If you do this, you will see the reverse effects of everything mentioned. Your reputation will improve, sales will increase, and more customers will come flooding through your doors.